Frequently Asked Questions for Kirkland’s SMS Promotional Program
What is Kirkland’s SMS Mobile Program?
How do I sign up to receive SMS alerts and offers from Kirkland’s?
Here's how you can sign up to receive these special offers:
- Text SAVE to KSAVES (572837)
- You will receive the following text message: "Welcome to KSAVES! To opt into messages abut Kirkland's offers and promotions, reply YES. Msg&data rates may apply. Text STOP to stop. Reply HELP for help."
- To confirm your enrollment, reply to the message with YES
- You will receive a message back explaining more about the program, and the first SMS coupon will follow immediately after.
If you need help enrolling, you can contact Customer Service at (731) 988-3620 or visit your local Kirkland’s store and talk to a team member.
I have sent a text to opt-in, but I haven’t received a message back? What does that mean?
Will I be charged for entering the Kirkland’s Mobile Program?
How do I redeem a discount sent in a text message?
A SMS message with a discount will contain a discount code. Simply show the Kirkland’s team member at the register the valid code and it will be added to your transaction.
What is the policy around text message discounts?
Discounts received via SMS comply with Kirkland’s overall coupon policy:
Only one coupon per transaction per day.
Offer not valid with online purchases.
May not be combined with an employee discount, Designer Advantage discount, any other coupon.
May not be applied to the purchase of gift cards
Not valid at closing stores.
No cash value.
How do I opt-out of the Kirkland’s Mobile Program?
Be sure to include a space between the words SAVE and STOP to ensure your opt-out request is processed correctly.
How do I receive help with Kirkland’s Mobile Program?
Be sure to include a space between the words SAVE and HELP to ensure your request for help is processed correctly.