Last Updated: August 28, 2013
You may not use the Sites or Content for any purpose that is unlawful or prohibited by these Terms. By using the Sites, including all Content and services available through it, you agree that you shall not:
Except as indicated to the contrary elsewhere on the Sites, you may view, copy, retransmit and print the Content available on the Sites subject to the following conditions:
There may be forums, bulletin boards, public commentary, discussion threads or blogs (the “ Forums
”) on the Sites. These Forums offer an opportunity for communication and information sharing among a variety of participants. Kirkland’s hopes that the Forums provide users with a wealth of information and viewpoints. The following are guidelines for participation in the Forums, which apply both to content and hyperlinks to external sites posted by Forum contributors:
Kirkland’s has no obligation to monitor any Forums on the Sites. However, Kirkland’s reserves the right to review, modify, distribute, remove or delete any User Submissions posted in the Forums, without notice and in its sole discretion. Kirkland’s reserves the right at all times to disclose any information as Kirkland’s deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Kirkland’s sole discretion.
By posting any User Submission, you grant Kirkland’s a perpetual, non-exclusive, worldwide, irrevocable, royalty-free and fully sublicensable license to use, copy, print, display, reproduce, modify, edit, adapt, translate, publish, post, transmit, create derivative works from, incorporate into other works, and distribute such User Submission, and any ideas, concepts, know-how or techniques contained therein, in its entirety or in part for any purpose in any media, whether now known or hereafter developed without restriction and without compensation to you. You grant Kirkland’s the right to use your name and likeness in connection with any such use of your User Submission(s), but we are not obligated to identify you in connection with any such use.
Kirkland’s does not seek or accept unsolicited ideas or suggestions relating to the development, design, manufacture or marketing of our products. We also do not solicit or agree to pay for your creative ideas. If you choose to submit feedback, you acknowledge and agree that you do so voluntarily without creating any contract or confidentiality obligations. The content of your User Submission, including but not limited to remarks, suggestions, ideas, graphics or other content is and shall remain the sole property of Kirkland’s.
You also certify that any person appearing in the User Submission has authorized Kirkland’s to use copy, print, display, reproduce, modify, edit, publish, post, transmit, and distribute the User Submission in its entirety or in part. You represent and warrant that you will not provide any User Submission to which you do not have the full right to grant the license specified in this Section 4. You represent and warrant that Kirkland’s is free to exercise its rights to your User Submission(s) if it so desires, without obtaining permission or license from any third party and without reference to you or any other person. Kirkland’s is not obliged to maintain back-up copies of any material submitted or posted on the Forums. You agree to indemnify Kirkland’s and its employees, affiliates, and directors from any and all claims and losses, including attorneys’ fees, arising from any and all User Submissions you post and any failure to comply with the Terms.
Kirkland’s does not currently charge you for its mobile services, but your mobile device carrier may charge fees, such as text messaging and/or data usage fees, in connection with your use of Kirkland’s mobile services.
The Sites may provide an invitation for you to make us an offer to buy the items described. When you submit an order, it constitutes an offer to us, which we accept only by shipping the item(s) ordered. Internet orders generate an automatic order confirmation email. These automatic order confirmation emails do not constitute our acceptance of the offer, and we reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Without limiting the foregoing, we reserve the right to refuse or cancel any order placed using any coupon, discount or promotion code that is erroneous in any way and/or was not distributed to you, as evidenced by Kirkland’s records. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, errors or problems with the coupon, discount or promotion code used at checkout, or problems identified regarding your credit information. We also may require additional verifications or information before accepting any order. In the event that Kirkland’s is unable, in accordance with standard common courier policies or due to supply shortage for any reason, to effect delivery at the address provided by you within thirty (30) days of shipment, Kirkland’s may elect to cancel your order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge less shipping and handling charges, if applicable.
We want you to be happy with any purchase you may make through the Sites. If you have purchased any products through the Sites and are not completely satisfied with your purchase, you may return any such items to any Kirkland’s store within thirty (30) days of purchase for an exchange, credit or full refund, less shipping charges. Please bring the invoice and credit card used in connection with the purchase. Purchases made with a gift card will be refunded to a gift card. After thirty (30) days, you may return any such items for an exchange of items or store credit for the purchase price with the original receipt. Kirkland’s reserves the right to refuse any return that occurs more than ninety (90) days from the date of purchase.
A returned item must be in the same condition in which it was sold (with the exception of manufacturer’s defects) and accompanied by a receipt of purchase. Kirkland’s does not accept the return of products that have been damaged or soiled. Custom items, such as embroidered items, are also non-returnable, unless there is damage to or a defect in the product, in which case Kirkland’s is happy to provide a replacement of the item you ordered.
For more information regarding returns, please visit
To provide credit card security and keep your personal information safe, Kirkland’s uses 128-bit Secure Socket Layer (SSL) technology, the industry-standard encryption technology for secure Internet transactions. All of your information is encrypted. To protect your information once it is received by Kirkland’s, firewalls are designed to keep information safe and inaccessible to other Internet users. To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters “https” (rather than “http”) located in the URL address window at the top of your browser will indicate that you are using a secure browser.
Certain features or services offered on or through the Sites may require you to open an account (including setting up a user name and password). You are solely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify Kirkland’s immediately of any unauthorized use of your account or password. You may not use the account, user name or password of any other individual or company at any time without the express written permission and consent of the holder of the account, user name or password. Kirkland’s will not be liable for any loss or damage arising from your failure to comply with this Section 9.
Kirkland’s may change, modify, add and/or delete portions of these Terms from time to time by posting updated Terms on the Sites, which shall apply to your use of the Sites after such changes, modifications, additions and/or deletions have been posted and made effective. Please review these Terms periodically for any updates or changes. Your continued use of the Sites following the posting of any updates, additions, deletions and/or changes to these Terms means that you accept and agree to such updates and changes. If you object to any provision of these Terms or any subsequent modifications to these Terms, your only recourse is to immediately terminate use of the Sites. Sections 1-7 and 9-21 of these Terms shall survive any such termination.
Kirkland’s reserves the right to modify or terminate your access to the Sites (or portions of the Sites) at any time, temporarily or permanently, with or without notice to you. Kirkland’s may also impose limits on certain features, services, or all or a portion of the Sites without notice or liability. Kirkland’s may alter, suspend or discontinue the Sites in whole or in part at any time and for any reason, without notice. You acknowledge and agree that Kirkland’s will not be liable to you or any third party in the event that Kirkland’s exercises its right to modify or terminate access to the Sites or portions of the Sites.
Nothing on the Sites constitutes investment advice. The Sites may contain information that includes or is based upon forward-looking statements within the meaning of the federal securities laws, specifically the Securities Litigation Reform Act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They typically use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other similar words.
Forward-looking statements can be affected by inaccurate assumptions or by known or unknown risks and uncertainties. Many such factors will be important in determining our actual future results. Consequently, no forward-looking statement can be guaranteed. Our actual results may vary materially, and there are no guarantees about the performance of our stock. Given these uncertainties, you should not place undue reliance on any forward-looking statements. You should review our SEC filings for more information on these and other factors besides those listed here that could also adversely affect Kirkland’s.
In accordance with the Digital Millennium Copyright Act ("DMCA"),
, Kirkland’s has designated an agent to receive notifications of alleged copyright infringement associated with the Sites. Kirkland’s will, upon receiving proper notice as set forth below, use commercially reasonable efforts to investigate notices of copyright infringement and take appropriate action under the DMCA. If you believe that your copyrighted work or the copyrighted work of another party is being infringed, please notify our copyright agent at email@example.com or through the address set forth at the end of this page. When notifying Kirkland’s of the alleged copyright infringement, please include all of the following information:
If material is believed in good faith by Kirkland’s to infringe a copyright or otherwise violate any intellectual property rights, Kirkland’s will remove or disable access to any such material.
Our goal is to provide complete, accurate, and up-to-date information on our Sites. Unfortunately, it is not possible to ensure that any web site is completely free of human or technological errors. The Sites may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. Kirkland’s therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
Prices displayed on the Sites are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time. In some cases, merchandise displayed on the Sites may not be available in Kirkland’s physical stores. Stores may also have different prices or promotional events at different times. In the event that any merchandise or product offered on the Sites is mistakenly listed at an incorrect price, Kirkland’s reserves the right to refuse or cancel any orders placed for such products listed at the incorrect price. Kirkland’s reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Kirkland’s will issue a credit to your credit card in the amount of the incorrect price.
In addition, we have done our best to display as accurately as possible the colors of the products shown on the Sites. However, because the colors you see will depend on the display and color capabilities of your device monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SITES AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS AND SERVICES PROVIDED ON THE SITE, ARE PROVIDED ON AN “AS IS, WHERE IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. KIRKLAND’S EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SECURITY AND ACCURACY, AS WELL AS ALL WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. KIRKLAND’S MAKES NO WARRANTY, AND EXPRESSLY DISCLAIMS ANY OBLIGATION, THAT: (A) THE SITES WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (B) THE CONTENT WILL BE UP-TO-DATE, COMPLETE, COMPREHENSIVE OR ACCURATE; OR (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITES WILL MEET YOUR EXPECTATIONS.
IN NO EVENT SHALL KIRKLAND’S, ITS DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), ARISING FROM OR IN CONNECTION WITH YOUR ACCESS TO OR INABILITY TO ACCESS, OR USE OF, THE SITES OR ANY SERVICES PROVIDED IN CONNECTION WITH THE SITES, OR ERRORS OR OMISSIONS IN THE CONTENT THEREOF, EVEN IF KIRKLAND’S HAS BEEN ADVISED OF THE POSSIBILTY OF SUCH DAMAGES. THIS LIMITATION ON LIABILITY APPLIES TO, BUT IS NOT LIMITED TO, COMMUNICATIONS FAILURE, THEFT, FAILURE OF MECHANICAL OR ELECTRONIC EQUIPMENT BODILY INJURY, PROPERTY DAMAGE, STRIKES OR ANY FORCE MAJEURE. YOU ACKNOWLEDGE THAT THIS SECTION SHALL APPLY TO ANY AND ALL CONTENT, PRODUCTS AND SERVICES AVAILABLE THROUGH THE SITES. YOU AGREE THAT ACCESS TO AND USE OF THE SITES AND SERVICES PROVIDED IN CONNECTION THEREWITH AND THE CONTENT THEREOF IS AT YOUR SOLE RISK. If, notwithstanding the other provisions of these Terms, Kirkland’s is found to be liable to you or any third party for any damage or loss which arises out of your use of the Sites or any Content or services provided in connection with the Sites, Kirkland’s liability shall in no event exceed the greater of (a) the total of the last order completed in the six (6) months prior to the date of the initial claim made against Kirkland’s, or (b) $100.00. Some jurisdictions do not allow certain limitations or exclusions of liability in some circumstances. Therefore, some of the foregoing limitations may not apply to you.
You agree that any claim or cause of action arising out of these Terms or your use of the Sites must be filed within one (1) year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary. Within this period, any failure by Kirkland’s to enforce or exercise any provision of these Terms or related right shall not constitute a waiver of that right or provision.
You agree that any dispute arising out of or relating in any way to your use of the Sites or the purchase of products from Kirkland’s through the Sites requires that such claim be resolved exclusively by confidential binding arbitration except that, to the extent you have in any manner violated or threatened to violate Kirkland’s intellectual property rights, Kirkland’s may seek injunctive or other appropriate relief. The arbitration shall be conducted before three neutral arbitrators in the city of Nashville, Tennessee, U.S.A., in accordance with the expedited rules of Judicial Arbitration and Mediation Services (“JAMS”) as then in effect. No claims of any other parties may be joined or otherwise combined in the arbitration proceeding. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. Except for punitive and consequential damages (which may not be awarded), and subject to these Terms, the arbitrators shall be authorized to award either party any provisional or equitable remedy permitted by applicable law. The parties shall equally share all JAMS charges and fees associated with the arbitration.
BECAUSE USE OF THE SITES REQUIRES THE ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN THE PARTIES, NEITHER PARTY WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATORS’ DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF SUCH PARTY WENT TO COURT, INCLUDING WITHOUT LIMITATION THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.
The award of the arbitrators may be enforced in any court having jurisdiction thereof. Each party hereby consents (a) to the non-exclusive jurisdiction of the courts of the State of Tennessee or to any Federal Court located within the State of Tennessee for any action (i) to compel arbitration, (ii) to enforce any award of the arbitrators, or (iii) at any time prior to the qualification and appointment of the arbitrators, for temporary, interim or provisional equitable remedies, and (b) to service of process in any such action by registered mail or any other means provided by law. Should this Section 19 be deemed invalid or otherwise unenforceable for any reason, it shall be severed. In such event, the parties to these Terms agree that exclusive jurisdiction and venue for any claims will be in state or federal courts in Nashville, Tennessee, and each party hereby waives any defense related to personal jurisdiction, process or venue.
You acknowledge (a) that you have read and understood these Terms; and (b) that these Terms have the same force and effect as a signed agreement.
If you have any questions about these Terms, the practices of Kirkland’s, or your dealings with the Sites, please contact us through one of the methods listed below.
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