15% Off $50 or more, online code SAVE15 - 20% Off $100 or more, online code SAVE20 - 25% Off $200 or more, online code SAVE25

Frequently Asked Questions for Kirkland’s SMS Promotional Program

What is Kirkland’s SMS Mobile Program?

Kirkland’s is now offering special alerts, coupons, promotions and information via text messaging for our customers. Signing up for SMS alerts (Short Message Service – also known as Text Messages) will allow you to receive special offers that you can redeem in the store. Our mobile subscribers receive the best promotions Kirkland’s has to offer directly on their cell phone, up to 15 msgs/per month. No more clipping or printing offers, they are with you on your mobile device all the time.

By signing up, you acknowledge and understand that you are not required to agree to these terms as a condition of purchasing any goods or services.

How do I sign up to receive SMS alerts and offers from Kirkland’s?

Here’s how you can sign up to receive these special offers:

  • Text SAVE to KSAVES (572837)
  • You will receive the following text message: "Welcome to KSAVES! To opt into messages abut Kirkland’s offers and promotions, reply YES. Msg&data rates may apply. Text STOP to stop. Reply HELP for help."
  • To confirm your enrollment, reply to the message with YES
  • You will receive a message back explaining more about the program, and the first SMS coupon will follow immediately after.

If you need help enrolling, you can contact Guest Service at www.kirklands.com/custserv/contactus.jsp or visit your local Kirkland’s store and talk to a team member.

I have sent a text to opt-in, but I haven’t received a message back? What does that mean?

The mobile operators participating in this campaign can be found on our Terms and Conditions. If your mobile operator is not participating, you will not receive a reply to your messages.

Will I be charged for entering the Kirkland’s Mobile Program?

The Kirkland’s mobile program does not cost the user anything to join or participate, other than the standard messaging costs incurred for SMS messaging from your wireless carrier.  Message & Data Rates May Apply ; Renews automatically until you opt-out.

How do I redeem a discount sent in a text message?

 A SMS message with a discount will contain a discount code.  Simply show the Kirkland’s team member at the register the valid code for in-store promotions or use the online promo code for valid online promotions and it will be added to your transaction.

What is the policy around text message discounts?

Discounts received via SMS comply with Kirkland’s overall coupon policy:

  • Only one coupon per transaction per day.
  • Offer only valid with in-store or online purchases as specified by that promotion.
  • May not be combined with an employee discount, Designer Advantage discount, any other coupon.
  • May not be applied to the purchase of gift cards
  • Not valid at closing stores.
  • No cash value.

How do I opt-out of the Kirkland’s Mobile Program?

To stop receiving SMS messages from Kirkland’s at any time, simply text STOP to KSAVES (572837) or reply STOP to any message.

How do I receive help with Kirkland’s Mobile Program?

For help information, simply text HELP to KSAVES (572837) , or reply HELP to any message.