K Club Rewards. You've Got Questions. We've Got Answers.

How do I enroll in Kirkland's Club Rewards?

Customers can sign up for Kirkland's Club Rewards in Kirkland's stores and online at www.kirklands.com/kclub

In stores when making a purchase:

• Supply a Kirkland's store associate with your email address, first name and last name.
• Accept the Terms and Conditions of the program at the register.
• You will receive a "Welcome" email that contains your password and a link to www.kirklands.com/kclub.
• Click the link in the email to verify your account and complete your profile.
• Sign in under 'Member Sign In' with your email address and password (located on your receipt and in your "Welcome" email), click 'Sign In'.
• Enter the required information and click 'Submit' to complete your profile.

Online:

• Visit www.kirklands.com/kclub.
• Under 'Create Your Account', located at the bottom of the K Club homepage, click 'Enroll Today'.
• Enter the required information and accept the Terms and Conditions.
• Click 'Submit' to complete your profile.

Kirkland Card Credit Card Holders:

You are automatically enrolled in K Club Rewards! Just complete your profile to receive rewards:

• Under 'Member Sign In', enter the phone number associated with your Kirkland's credit card as your Login and Password.
• Enter the required information and accept the Terms and Conditions.
• Click 'Submit Profile' to compete your profile.

What is my K Club Rewards ID?

Your K Club Rewards ID is your email address.

How do I earn points?

You will earn 1 point for every dollar you spend on eligible product purchases at Kirkland's or Kirklands.com. Points are calculated on purchase totals and do not include taxes or shipping amounts. If you use your Kirkland's credit card, you will receive 2 points for every dollar you spend at any Kirkland's store location or Kirkland's.com.1

Do my K Club points expire?

Your K Club points do not expire.

What are the rewards?

You will receive a $10 reward for every 300 points acquired.¹

Do my K Club rewards expire?

Once your points are converted to a $10 reward, you have 30 days to use the reward.

How do I redeem my reward?

In store: Just visit any Kirkland's store location and give your email address to the associate while checking out. The associate will be able to apply your $10 reward at the time of purchase. No printed or digital coupon is needed.

Online: At this time, K Club Rewards are not redeemable online. We are currently working on this functionality.

Can I earn K Club points on my online purchases?

Yes! In order to earn K Club points on your online purchases, you must enter your email address associated with your K Club account in the checkout process. As long as you use the same email address, your points will be applied to your K Club account within 48 hours from when your order ships.

Can I earn K Club points when I make a purchase with my Kirkland's credit card²?

Yes! The Kirkland's credit card holders will earn points exclusively through K Club. As a K Club member when you pay with your Kirkland's credit card you will earn 2 points for every $1 spent on eligible product purchases (net purchase).

How long does it take for points to show up on my account?

For in store purchases, it can take up to 24-48 hours to see the points reflected online in your K Club account. For online purchases, the points will be applied to your account within 48 hours from when your order ships.

I didn't receive points for my purchases at a Kirkland's store or online at Kirklands.com.

If you did not have your K Club information entered at the register in the store or forgot to enter your member number online, you can call our Customer Service line for help at 1-877-541-4855. Please retain a copy of your receipt for reference.

What do I do if I forgot my password?

If you forgot your password, please enter your email address. Then click the 'Password Help' link. A new password will be emailed to you.

I never entered a password. What is it?

• If you enrolled online - your password is located in your "Welcome" email.
• If you enrolled in a store - your password is supplied at the bottom of your receipt and in your "Welcome" email.
• If you cannot locate your password - simply enter your email address then click 'Password Help' link. A new password will be emailed to you.

Do I need to enable cookies on my browser?

Yes, cookies need to be enabled on your browser for security while you are logged in. It is not used to track you on any other site or URL.

I get errors when submitting enrollment information.

A common cause of this is parental controls enabled in the browsers or by anti-virus/internet security software.

1.Rewards points are earned on net purchases only (purchases minus returns and credits). Certain transactions do not earn rewards points. Kirkland credit cardholders will earn 2 points per $1 spent on net purchases. See the Kirklands Rewards Program Terms and Conditions for details. 2.The Kirkland's credit card is issued with approved credit by Wells Fargo Financial National Bank. For newly opened accounts, the APR for Purchases is 27.99%. This APR may vary with the market based on the U.S. Prime Rate. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00.