If you do happen to lose your gift card, don't worry. If the gift card was purchased online, simply contact our Customer Service department, and they will deactivate your current gift card and then credit your account with the amount remaining on the original gift card. You may then reorder your gift card, and your new card will be shipped to you.
If you lose a gift card that was purchased in a store, our store may be able to replace your gift card only if you have a receipt for the gift card. The gift card number on the receipt will be used to determine the remaining value on the card that was lost, and we will then deactivate and replace the lost card with a new gift card. Please contact the store nearest you for any issues concerning gift cards purchased in store.
You can always check on the status of your orders
Ship to Home, Ship to Store, and Pick Up in Store
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