Rated 2 out of 5 by 1
Rated 2 out of 5 by Niecie08 Would be Zero Stars
I ordered this rug online for delivery at a local store. When I went to pick it up, it was an entirely wrong color. The description says tan and burgundy. There was absolutely no burgundy in the rug, which I needed to coordinate with my room. However, the tan and burgundy rug is the only rug of this style offered online. There is no rug offered in the color scheme that was sent to me. Writing guidelines say to avoid writing about customer service. But customer service is the ONLY reason I'm giving this review 2 stars instead of ZERO. The customer service person I discussed this with was extremely helpful. Too bad Kirkland's lost a sale.
April 24, 2014