Shipping & Handling
Rates for Ship to Home are determined by your total order amount before tax.
| Order Total
5-9 business days
|Up to $35||$9.99|
|$35.01 - $50||$12.99|
|$50.01 - $75||$13.99|
|$75.01 - $100||$16.99|
|$100.01 - $125||$19.99|
|$125.01 - $150||$23.99|
|$150.01 - $200||$26.99|
|$200.01 - $250||$30.99|
|$250.01 - $300||$35.99|
|$300.01 - $400||$44.99|
|$400.01 - $500||$52.99|
|Over $500||10% of total rounded to the next highest $100|
Standard Shipping and Processing
Due to an increase in order volume, shipments may take longer than expected.
Standard Delivery orders are shipped via standard ground service and estimated to arrive within 5-9 business days. Items ordered at the same time will not necessarily be delivered together.
Kirklands.com ships some items via FedEx SmartPost®, which utilizes the U.S. Postal Service for final delivery on a standard business day (Monday-Saturday, excluding federal holidays). The SmartPost shipping option means that FedEx will handle your package from Kirkland’s Home to your local U.S. post office and the U.S. postal service then completes final delivery.
Throughout the checkout process, the shipping costs displayed in your order summary are estimates and do not necessarily reflect the final shipping cost of your purchase. Options that incur surcharges (such as oversized items) or shipping to multiple addresses will affect shipping costs. The cost for shipping and handling is based upon order amount and shipping destination(s). The above table can be used as a guideline for estimating shipping, but final shipping charges may differ from the value shown above. Final shipping costs will be calculated and displayed at the Order Review & Payment screen.
We apologize but we are currently unable to ship to U.S. Territories, international locations, Alaska, Hawaii, or PO Box addresses.
Free Ship to Store
We offer free shipping to the Kirkland’s Home store of your choice on select items. These items are labeled with our Ship to Store logo on their product page and feature Ship to Store as a delivery option in your shopping cart. You will receive an e-mail when your order is ready for pick up. Orders are estimated to arrive in 14 to 17 business days. Southern CA stores may take up to 22 business days. After it is received by the store, you will have 21 days to pick up your order before it is cancelled.
Free Shipping Promotions
Occasionally Kirkland’s Home may offer promotions for free standard shipping on your online purchase. Offers are limited to one per customer. Offer is valid on online purchases of in-stock, Ship to Home items only. Offer may require a minimum purchase to qualify for free shipping. We are currently unable to ship to U.S. Territories, international locations, Alaska, Hawaii or PO Box addresses. Not valid on previous purchases. Some exclusions may apply. Offer is not valid on Ship to Store, or oversized items that require a delivery surcharge.
Gift Cards are available at any Kirkland's Home location. E-Gift Cards are available online.
Tracking Your Order
There are several ways to track the status of your order:
- Check your email. You will receive an e-mail confirmation when your order ships.
- Visit your account. Sign in to your account to view your complete order history and check your order status.
- Lookup your order. You can lookup an order with the following information/ order number, last name, and ZIP code.
- Contact us. If you still have questions about your order, contact customer service at 1-877-541-4855 or
Tracking availability may vary depending on the shipping method selected during checkout and the carrier that is delivering your order. Once shipped, your order may be handled by a carrier (FedEx or U.S. postal service) that provides tracking information until your order is delivered. Available tracking information is accessible in your account.
If you find a mistake with your order, or if you fail to receive it within the expected shipping time, please contact Kirkland’s Home customer service immediately. Please report any item discrepancy or damage within 30 days of ordering so we can research and review the issue in a timely manner.
Delayed or Lost Orders
Orders may be delayed due to a variety of issues including, but not limited to, inclement weather and carrier issues. Once your order has shipped, you will receive an email with your order tracking number so you can track your package via the FedEx website. Kirkland’s Home Customer Service team cannot provide any additional tracking information beyond what FedEx has provided.
Refunds or replacements will only be issued for lost orders. An order is not considered lost until 15 business days past the ship date.
We are unable to change the delivery address for Ship to Home orders.